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Does Medicare Cover Transportation Services?

  • Medicare with Melissa

Have you ever found yourself wondering how you’re going to make it to your next medical appointment? If so, you’re not alone. This is a common issue, especially for the elderly and those with chronic conditions that require frequent visits to healthcare facilities. If you’re a Medicare beneficiary, the question of whether Medicare covers transportation might be on your mind. Keep reading to discover more about Medicare’s policies on transportation for beneficiaries, including how different plans such as Medicare Advantage and Medicare Supplement can affect your transportation coverage.

Click the play button above to watch a 60 second short on Does Medicare Cover Transportation Services

Medicare and Transportation Services

Medicare Part A primarily focuses on inpatient hospital services. Thus, in the unfortunate event that you require an emergency ride for a hospital stay, Medicare Part A has your back, providing coverage for these urgent trips.

On the other hand, Medicare Part B caters to outpatient services that Medicare deems medically necessary. A significant benefit of this is the coverage of emergency ambulance rides. So, if you encounter a situation where you need immediate medical attention and a trip to either a hospital or a skilled nursing facility, an ambulance ride under Part B can help ease the financial burden.

However, it’s important to highlight a critical limitation of Original Medicare. Regrettably, it doesn’t typically cover transportation for routine doctor visits or appointments. The only exceptions are if you lack a valid driver’s license or if your medical condition makes it unsafe for you to drive. In such cases, Original Medicare may cover your medical transportation to a doctor’s office, albeit with certain conditions.

Under these circumstances, you’ll generally be required to pay 20% of the transportation costs out of pocket, while Original Medicare pays the remaining 80%. Just keep in mind that this isn’t automatic. You must present written documentation from your physician stating that transportation is medically necessary.

In addition, you’ll need to sign an Advance Beneficiary Notice of Noncoverage (ABN). This document essentially indicates your understanding that you will be liable for payment if Medicare doesn’t cover the service. It’s an important step to ensure transparency and prevent any unwelcome surprises regarding your transportation costs.

Medicare Advantage Plans

Medicare Advantage, often referred to as Part C, is a type of Medicare health plan provided by private companies that contract with Medicare. These plans have grown in popularity due to their ability to offer a wide range of additional benefits not found in Original Medicare, including transportation services. In response to growing needs, many Medicare Advantage carriers, following new flexibility granted by the Centers for Medicare & Medicaid Services (CMS), now offer more expansive transportation options for beneficiaries.

Under these more inclusive benefits, beneficiaries of some Medicare Advantage plans may receive coverage for non-emergency medical transportation, making it easier for them to attend essential medical appointments, pick up prescription medications, and access other necessary healthcare services. This benefit often extends to rideshare services, providing an invaluable resource for those without easy access to private or public transportation.

Please keep in mind the specifics of this service will depend on the individual plan. For instance, some plans may dictate the use of a specific transportation provider, while others may allow for a broader choice and provide reimbursement for expenses incurred.

The inclusion of transportation services in a Medicare Advantage plan is by no means standard across all plans. As such, if you have a Medicare Advantage plan and want to utilize this potential benefit, be sure to confirm its availability with your carrier. Understanding your plan’s benefits ensures that you make full use of the resources available to you and helps to prevent any unexpected out-of-pocket expenses. If you have any questions about Medicare Advantage plans, please give us a call at please call 866-MEDIGAP (866-633-4427).

Medicare Supplement Plans

Medicare Supplement Plans, also referred to as Medigap policies, are designed to fill the “gaps” in Original Medicare coverage. That is, they help pay some of the healthcare costs that Original Medicare doesn’t cover, like deductibles, copayments, and coinsurance.

While these plans can be incredibly beneficial in some areas, it’s important to note that standard Medigap policies don’t cover non-emergency transportation costs. The idea behind these policies is to supplement your Medicare coverage, not to offer additional benefits that aren’t covered by Original Medicare.

Other Transportation Services

While Medicare does provide some coverage for transportation services, it certainly isn’t the only resource available to you. Here are several options to consider:

Local Community Services

Local communities often have programs specifically designed to assist seniors and those with mobility issues in getting around. These services usually offer reduced fares and may have vehicles that are specially equipped to accommodate wheelchairs or other mobility aids. Some even provide door-to-door service, making it easier for you to get to your appointments and back home again. It’s worth reaching out to your local government or community center to learn more about the transportation services available in your area.

Non-Profit Organizations

Many non-profit organizations have stepped up to help fill the gap in transportation services. These organizations recognize that reliable transportation is crucial to ensuring people can get the medical care they need. For example, the American Cancer Society’s Road to Recovery program provides free rides to and from treatment for people with cancer who do not have a ride or are unable to drive themselves. Each non-profit organization will have its own criteria and process for providing transportation, so you should reach out to any relevant organizations in your area to understand how they can assist you.

Rideshare Services

Rideshare companies like Uber and Lyft have also begun offering non-emergency medical transportation. These services can be booked in advance, and drivers can help you in and out of the vehicle if needed. While they aren’t covered by Medicare, they can be a cost-effective and convenient solution, especially for those who do not have access to personal transportation and cannot use public transit.

Specialized Medical Transportation Companies

There are also companies that specialize in medical transportation. These services often offer more than just a ride—they may also provide medical supervision during the trip, which can be important for those with serious or unstable medical conditions. While these services are often more expensive than other options, they can be invaluable if you require more intensive support.


Figuring out how to get to and from medical appointments shouldn’t be another stressor in your life. If you’re on Medicare, it’s crucial to understand what your coverage includes when it comes to medical transportation.

While Original Medicare does cover some emergency transportation, it doesn’t cover routine, non-emergency transport. However, if you have a Medicare Advantage Plan, you might have some level of non-emergency transportation covered. Medigap policies, on the other hand, don’t cover non-emergency transportation.

For more information about Medicare Advantage plans that include transportation services, please call 866-MEDIGAP (866-633-4427). A Senior Healthcare Solutions Medicare expert will be happy to review your current coverage and help you explore suitable Medicare Advantage plans that offer additional benefits.

Meet Melissa MacCalla

Medicare is not simple and can be hard, frustrating, and downright confusing for most. I love when I get someone on the phone and I am given the opportunity to explain the difference in plans to them and have Medicare make sense. I enjoy talking to clients year after year, hearing about their families growing or them asking about mine.


Oh my gosh!! I was so confused about the Medicare Supplement process. I am turning 65 soon and am retired and have always had insurance thru my former employer. I didn’t know a thing about going on Medicare and was struggling to sort it all out.

A friend of mine recommended contacting Senior HealthCare Solutions, so I did. Melissa was FANTASTIC!! She was professional, responsive, caring and friendly. She explained the steps I needed to take, gathered my information, helped me choose good plans for MY specific needs and took care of my applications over the phone. 1-2-3, eesy-peesy and I was done!! And it didn’t cost me a DIME!!! WOW!!! I HIGHLY recommend Senior Healthcare Solutions for anyone who’s overwhelmed with making the right choices with Medicare Supplemental Insurance and Rx coverage. It’ll take a load off your mind!

Janice W.

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